This full lesson, with two companion handouts, covers Break-Even analysis for Learning Aim E for Unit 3: Personal and Business Finance. The lesson covers: Calculating break-even using contribution per unit Drawing a break-even chart (stage by stage) Understanding the limitations and benefits of using break-even A practice exam question for learners to prepare for assessment.

This full lesson covers the following areas of Learning Aim B: The purpose of market research Rationales Identifying target markets Identifying size, structure and trends Identifying competition Learners will be able to demonstrate their knowledge and skills through a series of tasks. The lesson focuses on application of theory to real-life situations. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This bundle covers Learning Aim E of Unit 7: Business Decision Making. This includes; E1 - Human Resources E2 - Physical Resources E3 - Financial Resources Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers A3 Building Customer Relationships for BTEC Level 3 Business Unit 14: Investigating Customer Service, including; Enhanced reputation of the business Repeat business Customer confidence in the business Job satisfaction of employees

This full lesson covers C1 Customer Service Skills and Behaviours for Unit 14: Investigating Customer Service, including; • Communication skills: o face-to-face, written, email or other electronic media, telephone o verbal, e.g. pitch and tone of voice, open and closed questions, using the telephone o non-verbal, e.g. sign and body language, listening skills o barriers to communication. • Interpersonal skills: o personal presentation approach, e.g. attitude, behaviour, hygiene, personality, conversation skills, giving a consistent and reliable response. • Behaviours, e.g. being positive, offering assistance, showing respect.

This full lesson, with supporting handouts, covers C1 of Unit 1; Exploring Business. Areas covered; Political factors Economic factors Social factors Technological factors Legal factors Environmental factors This lesson has several group activities and class discussions, concluding with a case study in which learners must apply a PESTLE analysis to a small business.

This full lesson covers E1 of Learning AIm E for Unit 1: Exploring Business. Areas covered include; Innovation (including; creative process, exploiting new ideas and increasing efficiency) Enterprise (Lateral, Blue Sky thinking, intuition, serendipity, chance) Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson, with supporting handouts, covers the following areas; A PESTLE recap activity SWOT analysis 5C Analysis Porter’s Five Forces This lesson is supported with links to video clips, handouts and group activities. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers B.1 - Features of Financial Institutions for Unit 3: Personal and Business Finance. The lesson contains links to external media and activities to engage learners. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers McGregor’s Theory X and Y Management theory. The lesson includes several video clips and a large practical group task to engage learners.

This full lesson covers Vroom’s Expectancy Theory. This lesson is highly visual and includes a large scale group task to engage learners.

This full lesson covers the all content for Learning Aim D for Unit 3: Personal and Business Finance, including; Retained profit New current assets Sale of assets Owner’s capital Loans Crowd funding Mortgages Venture capital Debt factoring Hire purchase Leasing Trade credit Grants Donations Peer-to-peer lending Invoice discounting The lesson contains tasks, examples and links to external media. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This practice exam scenario is to be used to prepare learners for the Unit 7: Business Decision Making exam. The scenario centers around a new Streaming service and learners must analyse two options for growth, taking into account key market and financial information. Suggested time alloted for activity: 3 hours.

This bundle covers Learning Aim A of Unit 7: Business Decision Making. The lessons contain many tasks and links to external media such as YouTube clips. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers A1 of Unit 17: Digital Marketing. Areas covered include; What is digital marketing? Digital marketing and objectives Digital marketing as an extension of the marketing/promotional mix Current trends in digital marketing Targeting specific market segments Development of customer databases Lead generation The lesson contains several tasks and links to external media to engage learners and to bring theory to life. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This lesson covers A1 Purpose of Market Research for Unit 22: Market Research. The lesson covers the following; Understanding customer behaviour Determining buying trends Investigating brand/advertising awareness Aiding new product development Investigating feasibility of entry into new markets The lesson contains links to external media and several tasks to engage learners. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

A SOW for Unit 7: Business Decision Making. Link to unit resources: https://www.tes.com/teaching-resource/btec-level-3-business-unit-7-business-decision-making-full-unit-12360487